Lettings Fees for Landlords and Tenants

At Stewarts Estates, we’re committed to transparency. Whether you're a landlord letting property in Bournemouth, Poole or Christchurch, or a tenant preparing to move, the following outlines our permitted charges in line with current legislation.

In line with the Tenant Fees Act 2019, we only charge permitted payments — and we make those crystal clear. Whether you’re moving into your first student house or relocating with your family, we’ll make the process fair and simple.

• Holding Deposit:
  Equivalent to one week’s rent, taken to reserve the property. This will be deducted from your first rental payment if the tenancy goes ahead. It may be retained if you withdraw or fail referencing under certain conditions.

• Security Deposit:

  • Up to 5 weeks’ rent where the total annual rent is less than £50,000

  • Up to 6 weeks’ rent where the total annual rent is £50,000 or more
    All deposits are held securely in a government-approved Tenancy Deposit Scheme and returned at the end of the tenancy, subject to the condition of the property.

• Late Payment of Rent:
  Interest charged at 3% above the Bank of England base rate, only if rent is more than 14 days overdue.

• Tenancy Agreement Amendments:
  £50 (incl. VAT) for requested changes to the tenancy, such as a change of sharer or variation to the agreement.

• Early Termination (at Tenant’s Request):
  If you request to end your tenancy early, you may be charged the reasonable costs incurred by the landlord and/or agent as a result of the early termination, together with any loss suffered by the landlord, where permitted by the Tenant Fees Act 2019.

• Lost Key or Security Device Replacement:
  Charged at cost, with proof of expense provided.

• Locked Out Call-Outs:
  If a tenant locks themselves out and requires access outside of office hours, a reasonable charge may apply to cover the cost of attendance and time, with clear evidence of the charge provided.

Want to understand more about what you can (and can’t) be charged for as a tenant?

Visit our dedicated guide: Tenant Fees Explained – Your Rights and Responsibilities, where we break down all permitted charges, what your landlord is responsible for, and how to protect yourself from unfair practices. It’s everything you need to know about renting legally and confidently in Bournemouth, Poole, or Christchurch.

• Residential Properties (C3 use): £714.00 inc. VAT

• HMOs (C4 use): From £780.00 inc. VAT (includes up to 3 tenants; +£60.00 inc. VAT for each additional tenant)

Let Only Fee + 12% inc. VAT of rent received (e.g. £120.00 inc. VAT on a £1000/month tenancy)

• Tenancy Agreement Renewal: £150.00 inc. VAT

• Duplicate Statements: £20.00 inc. VAT

• Professional Services: £50.00/hour inc. VAT

• Accompanied Check-In: £45.00 inc. VAT

• Check-Out & Admin: £162.00 inc. VAT

• Void Property Inspections: £30.00/visit inc. VAT

• Major Works Management: 10% inc. VAT of invoice total (Where Stewarts Estates Ltd arranges, oversees and manages significant maintenance or refurbishment works on behalf of a landlord)

• Security Deposit Registration: £84.00 inc. VAT

• Gas Safety Certificate: £84.00 inc. VAT

• EPC Certificate: £84.00 inc. VAT

• Legionella Risk Assessment: £120.00 inc. VAT

• Quarterly: £36.00 inc. VAT

• Annual: £60.00 inc. VAT

£300.00 inc. VAT – includes tenancy agreement review, smoke/CO alarm checks, initial property visit, and new agreement if required. Applicable where Stewarts Estates Ltd takes over management of an existing tenancy from another agent or self-managing landlord.

£150.00 inc. VAT per hour (or part thereof) including reasonable preparation time and travel.

Where a landlord terminates the Full Management Service without serving the required three-month notice period, a cancellation fee equal to 14% (inclusive of VAT) of three months' rent shall apply.

Stewarts Estates Ltd may receive referral fees, commissions or other financial benefits from certain third-party suppliers, contractors and service providers. These arrangements do not increase the cost charged to our clients and do not influence our recommendations. Details of current referral fee arrangements are available in our Referral Fee Schedule, available on request.

Stewarts Estates Ltd is a member of The Property Ombudsman (TPO) redress scheme (Membership No. D9837) and is a member of the Propertymark Client Money Protection Scheme. Copies of our certificates are available on request and on our website.